Hire Vetted Customer Support Talent from Latin America

Most placements take two to three weeks from first conversation to first day. That includes sourcing, vetting, interviews, and onboarding coordination. If you have an urgent need, tell us on the call and we'll prioritize accordingly.

Every company we've placed has come through a referral, which tells you something about how we work. We don't send you a stack of resumes and wait. We take the time to understand your team, your culture, and what you're actually building before we recommend anyone. Our vetting goes beyond technical skill, we assess communication, ownership, and fit. And once someone is placed, we stay involved to make sure it's working.

We place across engineering, customer success, customer support, project management, operations, and back office roles. If you need to grow your team beyond just your product or engineering function, we can help with that too.

We take extensive measures to ensure the protection throughout our collaboration.

• Before any discussions or sharing of sensitive information, we establish a legally binding NDA to ensure confidentiality.
• We restrict access to your intellectual property to only those team members who require it for the project. This minimizes the risk of unauthorized access or exposure.
• Upon project completion, you retain full ownership of the code and any associated intellectual property. We do not claim any rights to the work produced during our collaboration.
• Deverr engineer's access control is managed through their Google identity, which in turn is protected by MFA. In the event that it is needed, we can further increase, restrict, or remove access through their corporate access.

For non-technical roles we assess communication skills, English proficiency, problem-solving under pressure, and cultural fit with your team. For customer-facing roles we also evaluate tone, empathy, and how candidates handle difficult scenarios. Every candidate goes through a structured interview with our team before you ever meet them.

Every client gets a dedicated account specialist who is your single point of contact throughout the engagement. Your placed professional works directly in your tools, whether that's Slack, Notion, Jira, or anything else you use. You set the cadence. We make sure nothing falls through the cracks.

We stay involved after every placement to make sure things are working. If something isn't right, we address it quickly. Our goal is a placement that lasts, not just one that closes.